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Terms
Of Service
1.
Although each cartoon design is created from scratch and is
100% original, CartoonBall.com cannot guarantee that a very
similar cartoon does not already exist. CartoonBall.com
therefore offers
no guarantee regarding the availability of trade names or
trademarks. If a similar cartoon exists, CartoonBall.com
will work with the client to make the necessary alterations
to the cartoon, free of charge.
However, by ordering a cartoon design from CartoonBall.com,
the customer indemnifies CartoonBall.com, it's owners and
affiliated companies/affiliated individuals/cartoon designers
from legal responsibility regarding all copyright, trade name
and trademark issues. The
customer agrees to take sole legal responsibility should the
cartoon design be infringent upon existing intellectual property
rights, copyrighted material, trade names or trademarks of
any kind.
2.
The turnaround times indicated on the web site cannot be guaranteed.
We normally deliver all drafts (custom cartoons) within 2 business
days. We normally deliver pre-designed cartoons within 1 business
day. In fact, since we started in 1997, we have only in very
few cases failed to deliver within these time frames. We love
happy clients and are 100% committed to delivering within
the indicated turnaround times whenever humanly possible.
3.
When a refund is requested, the customer looses copyright
to the purchased cartoon(s) and may not use the cartoons for any
purpose whatsoever. In such cases, the sole copyright of the
cartoon designs in question will remain with CartoonBall.com. CartoonBall.com
may, at its option, either reuse or destroy that cartoon.
4.
The CartoonBall.com money-back guarantee is valid up to the completion
of the design process or for 90 days, whichever comes first.
"Design process" indicates the timeframe from the
moment of the order to the point where the client accepts
a design as the final cartoon.
5. In the custom cartoon design
process, many cartoons are created that are not accepted by
the client. CartoonBall.com will retain ownership of all such
concept cartoons, except for the final (accepted) version
of the cartoon which will become the property of the client.
The copyright to that entire image
in all its forms is automatically transferred to the client
upon completion of the design process. CartoonBall.com
will not have the right to resell or reuse the cartoon in
any way. The only right we retain is the
right
to display all concept cartoons and the final cartoon design
as part of our portfolio of past work, either on the Internet
or any promotional material.
6.
Although we disable the link to the order page of pre-designed
cartoons as soon as they are purchased, it can happen that two
clients order the same cartoon. In such cases, the first order
to reach CartoonBall.com is accepted. If your order is the second
of the two, you may either request an immediate and full refund,
or you may select any other available pre-designed cartoon from
the site - even if it costs more than the one you paid for.
7.
If we develop a cartoon for you and, at any stage of the process,
you stop responding, your project status will remain "active"
for 12 months. After 12 months the project status becomes
"completed". Should you wish to resume the design work after 12 months,
a new order must be submitted. Note that the 12-month deadline
only applies in cases where the client stops responding. As
long as we hear from you at least every 12 months, you project
status will remain "active" until the project is
completed.
8. Although we understand that you might want to keep your new cartoon or cartoon logo under wraps until after your product launch, we reserve the right to display our work in our portfolio - either on our web site or any other web site or promotional material, whether or not the work is complete. If you'd like to keep your design under wraps, please let us know. While CartoonBall.com cannot guarantee that we will accommodate your request, it is likely that we will.
9.
CartoonBall.com may change specifications of cartoon design packages,
prices and the Terms of Service above at its discretion and
without prior notice.
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